Shipping Policy

Thank you for shopping at SPEKTRA! This Shipping Policy outlines the terms and conditions related to the shipment of your orders. By placing an order with us, you agree to comply with the following shipping terms:

Processing Time:

a. We strive to process and ship all orders promptly. Please allow 1-3 business days for order processing, excluding weekends and holidays. b. During peak seasons or promotional periods, processing times may be longer. We appreciate your patience and understanding.

Shipping Methods and Carriers:

a. We offer various shipping methods for domestic and international orders. The available options will be displayed during the checkout process. b. We partner with reputable shipping carriers to ensure reliable and timely delivery. The carrier assigned to your order will depend on the shipping method chosen and the destination.

Shipping Rates:

a. Shipping rates are calculated based on the total weight of your order, the shipping destination, and the selected shipping method. b. The exact shipping charges will be displayed during the checkout process before you complete your order.

Delivery Time:

a. Delivery times may vary depending on the shipping destination, selected shipping method, and carrier. b. Estimated delivery times will be provided during the checkout process. Please note that these are estimates and not guaranteed delivery dates. c. Delays may occur due to unforeseen circumstances such as customs inspections, natural disasters, or other external factors. We are not responsible for such delays.

Order Tracking:

a. Once your order is shipped, we will provide you with a tracking number and instructions on how to track your shipment. b. You can track your order's progress by visiting the carrier's website and entering the provided tracking number.

International Shipping a. We offer international shipping to select countries. Please note that additional customs fees, taxes, or duties may apply to international orders. These charges are the responsibility of the recipient and are not included in the shipping fees paid to SPEKTRA. b. International delivery times may vary due to customs clearance procedures and other factors beyond our control.

Shipping Address:

a. Please ensure that you provide an accurate and complete shipping address at the time of placing your order. We are not responsible for undeliverable packages due to incorrect or incomplete addresses provided by the customer. b. If a package is returned to us as undeliverable, we will contact you to arrange for reshipment. Additional shipping charges may apply.

Lost or Damaged Packages:

a. SPEKTRA is not responsible for lost or damaged packages during transit. Once the package is handed over to the carrier, the responsibility for the shipment transfers to the carrier. b. In the event that your package is lost or damaged, please contact the carrier directly to initiate a claim. We will assist you in providing any necessary documentation or information.

    If you have any questions or concerns about our Shipping Policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure a smooth shopping experience.